4-8 working days

We pack your order as soon as possible and ship it from our warehouse located in Sweden. Delivery is normally within 4-8 business days from the order date. We aim to dispatch your order within one day of your order being placed, however, please note that sometimes it can take an additional 1-2 business days due to delays in the carrier or if our warehouse has an unusually high volume of orders.

If you haven’t received your order within the delivery time advertised, please first check if you have provided us with the correct information. If you have provided correct information, contact our Customer Service no longer than 30 working days after the order was placed and we will help you.

If you submitted an order with us, but didn’t receive an order confirmation, it’s possible that your email address was entered incorrectly. Get in touch with us at hello@podiumprint.com to see if we have received an order in your name. We’re happy to fix the email address on file and send you the order confirmation. In other cases, the order may not have gone through, so just get in touch before placing a new order to avoid a duplicate order.

If you wish to cancel your order before it leaves our warehouse, please call us immediately; however, we can’t guarantee that we’ll have enough time to cancel your order, as our packing/shipping department prides itself on shipping your product quickly. If you placed your order during the weekend or after business hours, please send us an email. You can find our telephone and email options on our Contact us page.

You will receive an email with a tracking link as soon as your order leaves our warehouse. Just double check to make sure it didn’t land in your junk folder, as e-mails sometimes end up there by accident.